If an item is completely damaged during transportation, it can be returned and substituted with a new one of the same type. The damaged item must be returned to our delivery driver on the same day under our 1-Day Free Return Window. Once received at our shop for inspection, a member of our customer service team will contact you to arrange your replacement.
Orders can be cancelled for a full refund if the cancellation is requested via phone +44/ 2036171051, or email: info@fruitygift.co.uk at least 48 hours prior the delivery date.
Orders can be rescheduled for an alternative delivery date if a request is submitted via email: info@fruitygift.co.uk 48 hours prior to the original delivery date.
To cancel your order, please call Fruity Gift on +44/ 2036171051 to check the status of your order, and whether your order is presently on route or has already been delivered.
We can't offer a refund if you change your mind after delivery takes place!
Our Refund policy is in accordance with the statutory rights under the Consumer Contracts Regulations.
Orders placed for the Same-Day Delivery, can not be cancelled and are non-refundable!
Please contact Fruity Gift if you experience difficulty understanding Our Terms & Conditions or have issues with your order!
Customer Service
Call Us: +44/ 20 3617 1051
E-mail: info@fruitygift.co.uk